
"We have a very good relationship JCOM. The company
has always gone above our expectations in regards to feedback, responsiveness,
and overall customer service. I am more than happy to recommend
JCOM when it comes to a communications and networking vendor."
"JCOM came out and went over everything with
me making sure I understood the entire process and assuring me that
even if I didn't understand it, they would be there to help me every
step of the way. They made all the arrangements and provided me
with good prices for the equipment. In the end, due to problems
on the service provider's end after months and months of service
delays (the service provider's, not JCOM's), the service was never
provided. JCOM contacted me and offered to refund the money I had
paid months before on equipment just so I would not be at a loss.
I felt that this was the service provider's problem and not JCOM's,
but they wanted to make sure I was satisfied."
"I have had the opportunity to work with JCOM
on two implementations and have been overly satisfied. JCOM's performance
during the turn-ups was flawless. However, I was most impressed
with the preparation before the crucial turn-up date and the degree
to which they had everyone working together as a team. I have a
great deal of confidence in JCOM's ability to efficiently handle
whatever unexpected situations might arise during the implementation
process."
"I have been fortunate to work with JCOM for
only a short time as we complete our change to a new service provider.
Without the benefit of the JCOM we would likely have found another
service provider for our local and long distance services. JCOM
personnel have been highly knowledgeable and professional and I
consider JCOM a valuable resource."
More