
"JCOM was most helpful in getting what we needed and then
putting it in operation. I really feel JCOM personnel are assets
because of they way they work with and treat customers."
"After deciding to bundle as much of our communications as
possible we implemented a T-1 for phone and fractional T-1 for Internet
and finally we tied a remote office to our headquarters network
via a frame relay circuit. In the process, we realized we had a
tremendous learning curve to ascend. No one in our office had the
knowledge to get us moving up the curve. All we knew was that we
needed to make the changes. Fortunately for us, we were referred
to JCOM who immediately and graciously came to our aid. Within a
week of meeting JCOM, we knew what other equipment we needed and
we knew what other resources would be involved in the switch. JCOM
was with us every step of the way, answering questions and assuring
us not to worry. That may seem like a little thing, but to a staff
of 60 at that time, busy drilling about 50 oil wells, to have someone
else to lean on - you just can't put a value on that. Since then,
JCOM has put one of their associates at our disposal whenever we
have router or firewall questions or problems. Quite frankly, and
I am being very honest, if it wasn't for JCOM, I would have had
some very long hours up here trying to figure it all out by myself."
"JCOM has been an extremely valuable resource for our company.
Unlike many of the other larger integrators/distributors, JCOM's
services are much more tailored to our needs, as they provide a
very specific 'boutique' type service - which is a highly valued."
"Working with JCOM has been a pleasure, and I could only wish
that I received that level of attention from any other vendor."